AL-JARJARI, K. K. (obligation of Top Management, training and participation of individuals workers, customer satisfaction, continuous improvement, Strategically planning). Humanities Journal of University of Zakho, [S. l.], v. 4, n. 2, p. 406–424, 2016. DOI: 10.26436/hjuoz.2016.4.2.235. Disponível em: https://hjuoz.uoz.edu.krd/index.php/hum/article/view/235. Acesso em: 1 may. 2024.